At BrandElevate Solutions Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information

• Name: To personalize our communication and services.
• Email Address: For correspondence and marketing purposes.
• Phone Number: To contact you for customer support or service updates.
• Billing Information: Including credit card details for processing payments.
• Address: For billing and shipping purposes.
• IP Address: To enhance security and improve user experience.

b. Non-Personal Information

• Browser Type: To optimize our website’s compatibility.
• Operating System: To ensure the best user experience.
• Pages Visited: To analyze and improve website performance.
• Referring URLs: To understand how you found our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Providing Services

• Account Management: To create and manage your account.
• Customer Support: To assist with inquiries, requests, and troubleshooting.
• Order Processing: To fulfill and manage purchases, orders, and returns.
• Service Improvement: To enhance our services based on user feedback and behavior.

b. Communication

• Email Newsletters: To send updates, promotions, and news about our services.
• Transactional Emails: To provide order confirmations, receipts, and account notifications.
• Surveys and Feedback: To gather your opinions and improve our offerings.

c. Marketing and Advertising

• Targeted Ads: To show relevant advertisements based on your interests.
• Promotional Offers: To inform you of special deals and promotions.

d. Security and Fraud Prevention

• Monitoring: To detect and prevent fraudulent activities.
• Compliance: To comply with legal obligations and protect our legal rights.

3. How We Protect Your Information

We implement various security measures to ensure the protection of your personal information:

a. Encryption

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS.

b. Access Controls

• Restricted Access: Access to personal information is limited to authorized personnel only.
• Password Protection: User accounts are protected by secure passwords.

c. Data Storage

• Secure Servers: Data is stored on secure servers with access controls.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

a. Service Providers

• Third-Party Vendors: We share information with trusted third-party vendors who assist us in operating our website, conducting business, and servicing you (e.g., payment processors, email service providers).

b. Legal Requirements

• Compliance: We may disclose information to comply with legal obligations, respond to legal processes, or protect our legal rights.

c. Business Transfers

• Mergers and Acquisitions: In the event of a business transfer, merger, or acquisition, your information may be transferred to the new owner.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information:

a. Access and Update

• Account Settings: You can access and update your personal information through your account settings.
• Contact Us: You can contact us to request access to or correction of your personal information.

b. Opt-Out

• Marketing Emails: You can opt-out of receiving marketing emails by following the unsubscribe link in the email.
• Cookies: You can manage cookies through your browser settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

a. Types of Cookies

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: To collect information about how visitors use our site.
• Functionality Cookies: To remember choices you make and provide enhanced features.
• Targeting Cookies: To deliver relevant advertisements to you.

b. Managing Cookies

• Browser Settings: You can control the use of cookies through your browser settings.
• Opt-Out Tools: You can use opt-out tools provided by third-party advertisers.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

9. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

BrandElevate Solutions Ltd
71-75 Shelton Street, London, England, WC2H 9JQ
Email: info@brandelevatee.com

By using our website and services, you consent to the collection and use of your information as described in this privacy policy.